Privacy Policy

Naitram Limited ("Naitram", "we", "us", "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our services, including those related to Web3 and NFTs (Non-Fungible Tokens). By using the Naitram platform, you agree to the collection and use of information in accordance with this policy.

1. The Information We Collect and How We Collect It

1.1

Personal Information: When you create a profile on Naitram, we collect your full name, mobile number, email address, and card details. Additionally, we may require you to verify your identity by providing a government-issued ID or other identification documents.

1.2

Profile Information: You may also choose to provide a domain name as part of your profile.

1.3

Event Interaction: We collect information when you interact in an event chat on the platform, pre-event. This includes chat messages, user interactions, and other data related to your participation in event discussions.

1.4

Web3 and NFT Transactions: We collect information related to your Web3 interactions and NFT transactions on the platform, including wallet addresses, transaction history, and metadata associated with NFTs.

1.5

Automatically Collected Information: We collect information about your device, browsing actions, and patterns, including:

• IP address
• Browser type and version
• Time zone setting
• Browser plug-in types and versions
• Operating system and platform
• Referring URLs
• Pages you visit on our platform
• Access times and dates

1.6

Cookies and Tracking Technologies: We use cookies, pixel tags, and web storage to collect information about your online behavior and preferences. This helps us provide a more personalized experience and analyze site usage.

2. How Do We Use the Personal Information We Collect?

2.1

Service Delivery: To provide, operate, and maintain our services, including processing transactions, managing your account, verifying your identity, and facilitating Web3 and NFT transactions.

2.2

Communication: To communicate with you, including sending you updates, security alerts, and support messages.

2.3

Improvement: To improve and customize our services, understand how users interact with our platform, and develop new features, including those related to Web3 and NFTs.

2.4

Marketing: To send you promotional materials and offers, where permitted by law or with your consent.

2.5

Security: To detect, prevent, and address fraud, security breaches, and other illegal activities. This includes verifying your identity and ensuring the integrity of transactions on our platform, including NFT transactions.

2.6

Compliance: To comply with legal obligations, regulatory requirements, and industry standards.

3. Who Do We Share Your Information With?

3.1

Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, customer support, identity verification, and blockchain technology providers.

3.2

Event Partners: Information may be shared with event partners for ticketing, event management, and security purposes.

3.3

Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.

3.4

Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the new owner.

4. IP Addresses, Cookies, Pixel Tags, and Web Storage

4.1

IP Addresses: We use your IP address to help diagnose problems with our server, administer our platform, and gather demographic information.

4.2

Cookies: We use cookies to enhance your experience, analyze site usage, and personalize content and advertisements. You can manage your cookie preferences through your browser settings.

4.3

Pixel Tags: We use pixel tags to measure the effectiveness of our marketing campaigns and to track user interactions on our platform.

4.4

Web Storage: We use web storage to store data locally on your device to improve performance and user experience.

5. Where We Store Your Personal Data

5.1

Your personal data is stored on secure servers located within the European Economic Area (EEA). We take reasonable steps to protect your data, but we cannot guarantee its absolute security.

6. Notice(s) of Security Breach Where Naitram is a Data Processor

6.1

In the event of a security breach, we will notify affected users and relevant authorities as required by law.

7. Disclosure of Your Information

7.1

We may disclose your information to third parties in the following circumstances:

• Compliance with legal obligations
• Protection of our rights and property
• Safeguarding the safety of our users and the public
• As part of business transactions, such as mergers, acquisitions, or sales

8. Updating Your Details

8.1

You can update your personal information through your account settings on the Naitram platform. Please ensure that your information is accurate and up to date.

9. Your Rights

9.1

Access: You have the right to request access to the personal information we hold about you.

9.2

Correction: You have the right to request correction of any inaccurate or incomplete information.

9.3

Deletion: You have the right to request the deletion of your personal information, subject to certain conditions.

9.4

Restriction: You have the right to request the restriction of processing of your personal information.

9.5

Objection: You have the right to object to the processing of your personal information for direct marketing purposes.

9.6

Portability: You have the right to request the transfer of your personal information to another service provider.

10. Changes to This Privacy Policy

10.1

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on our platform and updating the date at the top of this policy.

11. Contacting Naitram and Making a Complaint

11.1

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at Support@naitram.live.

11.2

If you are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) or your local data protection authority.

This Privacy Policy provides detailed information on how Naitram collects, uses, shares, and protects your personal information, ensuring transparency and compliance with data protection on regulations, including considerations for Web3 and NFT interactions.