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Privacy Disclaimer for Naitram Ltd (England and Wales)

Effective Date: 27 September 2024

At Naitram, we are committed to protecting your privacy and ensuring that your personal information is handled responsibly. This Privacy Disclaimer outlines how we collect, use, and protect your personal information when you use our platform, including our website and mobile application.

  1. Data Collection and Use
  2. We collect personal data when you interact with our platform, including but not limited to:

    • Personal Information: Full name, email address, payment information, contact details, and any other information necessary to process ticket purchases, transfers, or sales.
    • Usage Data: Information about your interactions with our platform, such as browsing history, IP addresses, and other metadata.
    • Transaction Data: Data related to ticket purchases, sales, and transfers, including the events you attend and tickets bought or sold through the platform.

    We use this data to:

    • Facilitate ticket sales and exchanges.
    • Improve user experience by personalising content and services.
    • Provide customer support and handle transaction disputes.
    • Ensure compliance with legal obligations, including those related to fraud prevention and anti-money laundering.
  3. Assumption of Risk
  4. By using the Naitram platform, you understand and agree to the following risks and limitations:

    • Event Cancellation: The event promoter or organiser assumes full responsibility for any event cancellations, rescheduling, or alterations. Naitram is not liable for refunds or compensation in case of event cancellations or changes. Any claims or disputes must be addressed directly with the event promoter or organiser.
    • Ticket Authenticity: Naitram employs blockchain technology to create a secure environment for ticket transactions. However, you assume the risk associated with the purchase, sale, or transfer of tickets. Naitram provides no warranties concerning the accuracy, completeness, or legality of tickets bought, sold, or exchanged on the platform.
    • Limited Warranties: Naitram does not warrant that our platform will always operate without errors or that defects will be corrected promptly. We cannot guarantee that any event ticket listed on our platform is not subject to third-party rights or other restrictions.
  5. Assumption of Liability
  6. Naitram does not assume liability for::

    • Personal or Property Damage: Any injury or loss resulting from attending events for which tickets are purchased via our platform.
    • Third-Party Websites or Content: Links to third-party websites, content, or services are for informational purposes only, and we do not accept responsibility for their content, security, or privacy practices.
  7. Your Rights
  8. You have the right to:

    • Access Your Data: Request copies of the personal data we store.
    • Delete Your Data: Request the deletion of your personal data, subject to legal and contractual limitations.
    • Withdraw Consent: Revoke consent for the processing of personal data where applicable
  9. Cookies and Tracking
  10. We use cookies and similar tracking technologies to enhance user experience and for analytical purposes. You can manage or disable cookies through your browser settings, although doing so may affect your experience on our platform

  11. Changes to the Policy
  12. We may update this Privacy Disclaimer from time to time. Users will be notified of any significant changes through our platform. Continued use of our services after such updates constitutes acceptance of the revised terms.

  13. Contact Information
  14. For any questions or concerns regarding this Privacy Disclaimer, please contact us at: support@naitram.live